E-Mail, Your Private Information, and Phishing

We have been notified of a recent scam in which customers and non-customers of First National Bank of McHenry are being sent an email asking to update their personal information via a link that will take the user to a site that is not The First National Bank of McHenry's site.

Please be advised that First National Bank of McHenry will never send you an email or call you to ask for your personal information. If you receive an email or phone call asking you to provide personal and/or sensitive information, do not click on any link, do not give out any information to the caller and do not send the information. Even if the website, phone call and/or email appear genuine ... Do NOT continue.

If you have any questions please contact us at 815.385.5400.

Visa Check Card Security Compromise

Visa has notified First National Bank of McHenry of a network intrusion that has put Visa account numbers at risk. The reported incident involves confirmed unauthorized access to a large debit/credit card payment processor.  Exposed information included: Visa account numbers, cardholder name, and expiration date.  Because one of our goals is to provide the utmost in customer privacy and security, we have systematically closed all affected cards and issued replacements.  As of April 2009, we believe the reissue process to be completed. If your card was affected by this action, we thank you for your patience and understanding as we completed the process.

What If You Are A Victim?

If you think you are a victim of an Internet fraud, an Internet scam, or Identity Theft, here are some things you can do:

  • Contact the fraud departments of any one of the three major credit bureaus to check your credit report and place a fraud alert on your credit file.  They are:

Equifax 1.800.525.6285

Experian 1.888.397.3742

TransUnion 1.800.680.7289

  • Close the accounts and/or credit cards that you know or believe have been tampered with or opened fraudulently.
  • File a police report and get a copy of the report. Your creditors and others may require a copy of the report to assist you.
  • File a complaint with the Federal Trade Commission and file a complaint . The FTC maintains a database of identity theft cases used by law enforcement agencies.
  • Contact the Social Security Administration if you believe your Social Security Number has been compromised.
  • Review all billing and bank statements for errors and unknown transactions.
  • Document all activity to include everyone you contact and who has contacted you. Make copies of all correspondence sent and received.